Maintenance of the whole-house water treatment system is recommended at least once a year. This ensures that all components are functioning correctly and that the system continues to provide high-quality water. In some areas, more frequent maintenance may be necessary; we recommend consulting with a specialist.**

Yes, it is normal for the salt tank to have some cloudy water inside after performing an automatic regeneration cycle. The dissolution of the salt in the water during this process, known as ionization, helps to keep impurities and contaminants that accumulate within the system out. This way, the minerals and resins stay completely clean. Some of the washwater goes to the drain, while a remaining portion stays in the salt tank, which is not a cause for concern.

It is the presence of Tannin, which is a yellowish or brownish organic substance with a bitter taste present in some bile, bark and other plant tissues, consisting of derivatives of gallic acid, used in the production of leather and the manufacture of ink.

 Bad odors or staining in the water may be due to the presence of bacteria, contaminants, or excess minerals such as iron, which is more common in well water. It’s important to have a specialist conduct a diagnostic, as these tests can determine the values and condition of your water. Once you have this information, you will be better informed about the type of system that suits your needs to ensure that these issues do not occur again on your property.

It is likely that the noise occurs when the system goes into its automatic regeneration cycle. Depending on the system and its programming, this regeneration typically happens at set intervals, such as several times a month. The sound or noise during these cycles is just the pressure of the water generated by the internal valves of the operating system.

In case your equipment is consuming a lot of salt, it is likely that some of the valves in the system are incorrectly programmed.

You should contact customer service for a new reprogramming, so that the salt consumption is progressive from 30 to 45 days, all depending on the number of people and the system flushing that is done monthly.

1.- If you have a regular purification system that softens and purifies the water, it releases a 0.01% presence of potassium in the treated water that would run throughout the property.

2.-This person should take having a regular system with salt just hydrate with the Reverse Osmosis water installed in your kitchen which eliminates that small trace and leaves it free of sodium.

3.-As another alternative it is recommended to install a salt free system for the whole house.

Potassium Chloride for Water Softeners

A Low-Sodium Alternative to Traditional Water Softener Salt.

Potassium Chloride, Salt Alternative, for Water Softeners is a low-sodium alternative to traditional water softener salts. Made with typical 99.1% pure potassium chloride, these crystals contain low insoluble content to keep your water softener running smoothly. Diamond Crystal^® Water Softener Potassium Chloride is recommended for all kinds of water softeners.

Potassium Chloride works in water softeners the same way that traditional water softener salt (sodium chloride) does, by replacing hard water minerals. The primary difference is that hard water minerals are replaced with potassium instead of sodium.

• Uses a Salt Substitute: Potassium Chloride
• Removes hard water minerals just like salt
• Minimize accumulation tank residue
• NSF^® Certified to NSF/ANSI/CAN 60

Size Availability
40 lb. Bag 

Diamond Crystal^® Salt: A Brilliant Choice^® since 1886.